How to establish, internalize, and deploy Robo Claw in major TMT companies
Once production operation is stable with one product and one team, we proceed to user, administrator, and developer training, standardization of Skill and Tool Policy templates, deployment to multiple teams and products, and governance by the CoE.
Instead of deploying to the entire company at once, we recommend gradually replicating the standardized Skill templates and permission models by team and product. By establishing a CoE and centrally controlling quality standards, change management, and effect measurement, you can avoid reconstruction by each team.
Who This Is For
Who This Is For
This is aimed at DX leaders, development department heads, and AI CoE leaders who want to deploy operations that have stabilized in production to multiple teams and products.
What You'll Decide
What You'll Decide in This Step
In Adopt & Scale, we decide on the preparation of training and guidelines, the order of deployment to multiple teams and products, the role and control method of the CoE, and the method of continuing effectiveness measurement.
Industry Challenges
Issues specific to major TMT companies
Development operations differ for each product
Development flows and tool usage differ for each product, so they cannot be deployed horizontally as-is.
Adoption in the field does not take hold
If the training is insufficient, usage will decrease after the pilot ends, resulting in a state where it does not become established.
Authorities and quality standards will become inconsistent
If individual adoption is promoted for each team, permission design and quality standards are not unified, and control becomes ineffective.
Vendor and operation management is dispersed
If individual contracts and operations occur for each team, it becomes difficult to manage vendors company-wide.
Method
Implementation Steps
1. Conduct user training
Conduct training on how to use it in work for actual users such as QA and CS personnel.
2. Develop guidelines for developers
Document for developers how to handle code changes and review comments generated by the Agent, as well as the concept of Tool Policy.
3. Conduct administrator training
Provide training for administrators on authority management, approval workflows, monitoring responses, and so on.
4. Standardize Skill and Tool Policy templates
Standardize Skills and Tool Policies built in the Pilot so that they can be reused by other teams.
5. Deploy to multiple teams and products
Gradually expand to target teams and products according to authority and quality standards.
6. Establish and control a CoE
We will establish a CoE responsible for company-wide quality standards, change management, and inquiry responses.
7. Promote in-house development
Carry out education and handover so that in-house engineers can handle part of Skill development and operations.
8. Measure effectiveness and make deployment decisions
Measure the effects for each team and product and determine the next expansion range.
Data & Systems
Data and Systems Used
Human-in-the-loop
Where Human Approval Is Required
- Approval for deployment to new teams and products
- Quality review of standardized Skill and Tool Policy templates
- Approval of authority standards and change management rules by CoE
Measurement
KPI
Number of teams and products deployed
Number of teams and products using Robo Claw
Continuation rate of usage
Proportion of usage continuing after the pilot
Variations in effects by team
Differences in work hour reduction effects between teams
Pitfalls
Common Pitfalls
Deploy without training
If teams are deployed without training, usage will not take root and it will become a formality.
Deploy to all teams at once
If deployed to all teams before the CoE system is established, inquiry response and quality management will not keep up.
Optimize individually for each team
If you recreate for each team without using the standard template, it becomes difficult to maintain control in the CoE.
Rollout Criteria
Deployment decision criteria checklist
- Training programs are established for users, administrators, and developers
- Usage guidelines are documented
- Skill & Tool Policy templates are standardized and reusable
- The roles and structure of the CoE are defined
- There are common authority standards and quality standards among teams
- Methods for measuring effectiveness and criteria for deployment decisions are defined
FAQ
Frequently Asked Questions
When should the CoE be established?
It is recommended to set up at the stage where production operation in one team is stable and you start considering deployment to multiple teams and products.
Should it be deployed to all teams at once?
Gradual deployment is recommended. By using standardized templates and authority models, and deploying sequentially for each team, it becomes easier to maintain quality and control.
To what extent is in-house production possible?
Some parts of skill development and operation can be internalized, but the scope varies depending on the structure and skills of in-house engineers, so please consult with us individually.
Continue
To the previous STEP and hub
Shall we organize department deployment and CoE design together?
Training, standardization, deployment to multiple teams and products, and CoE operations can be concretized through formal LP consultations.