01Challenge
Creating Accessible Information for Every Resident Takes Time
Translating a single announcement into multiple languages, reviewing the content, and publishing it across websites, social media, and email channels requires considerable work.
Because administrative terminology and official program names must be communicated accurately, general-purpose machine translation may produce unclear or misleading expressions.
During emergencies, information must be published quickly, but multilingual versions may not be ready in time, resulting in Japanese-only communications.
02Solution
Use Generative AI to Support Translation and Plain-Language Writing
Generative AI can analyze a Japanese source document and produce draft translations in selected languages or rewrite it in concise, accessible Easy Japanese.
Connecting the AI with an approved glossary, previous announcements, and local writing guidelines can also help maintain consistency.
For example, the following workflow can be established:
- 1Japanese Source Registration
- 2AI-Based Translation and Rewriting
- 3Terminology and Expression Review
- 4Staff Revision and Approval
- 5Website, Social Media, and Email Distribution
Before publication, authorized employees—and specialists when necessary—review the content to ensure that the information is accurate and cannot easily be misunderstood.
03Use Cases
Potential Applications
- Translating local government announcements into multiple languages
- Rewriting official information in Easy Japanese
- Supporting the translation of disaster and emergency information
- Creating content for websites and social media
- Summarizing lengthy explanations of public programs
- Standardizing language based on approved terminology
- Creating scripts for text-to-speech services
- Managing translation and review histories
04Expected Benefits
Make Essential Information Accessible to Every Resident
Streamlining translation and content creation enables local governments to provide more information in multiple languages and Easy Japanese.
Important information can be made more understandable for international residents, older adults, children, and people who are unfamiliar with administrative documents.
Robo Lab uses generative AI and automation to support inclusive and accessible public communications for diverse communities.